Privacy Policy

How we collect, use, and protect your personal information

Last updated: March 15, 2024

1. Information We Collect

Personal Information

When you use MindfulPaths, we may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Travel preferences and interests
  • Location data when you use our route guidance features
  • Payment information for purchased services
  • Communication records when you contact our support team

Usage Information

We automatically collect information about how you use our platform:

  • Pages visited and time spent on our platform
  • Search queries and travel route preferences
  • Device information (browser type, operating system)
  • IP address and general location information

2. How We Use Your Information

We use your personal information to:

  • Provide personalized travel recommendations and route guidance
  • Process payments for our services and consultations
  • Send you relevant travel tips and cultural insights
  • Improve our platform and develop new features
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party providers who help us operate our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training on data protection
  • Secure payment processing through certified providers

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us at privacy@riptedcrowr.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our cookie practices, please see our Cookie Policy.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The nature of the information collected
  • Legal and regulatory requirements
  • Business needs and legitimate interests
  • Your preferences and consent

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a prominent notice on our platform

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@riptedcrowr.com

Phone: +81-3-6429-5178

Address: 〒153‑0042 東京都目黒区青葉台3丁目13‑7